Central European Business Review 2021, 10(3):1-17 | DOI: 10.18267/j.cebr.245
The Impact of Consumer Ethnocentrism and the Patriotism on Judgement for Selected Domestic Products: The Case of Slovakia
- 1 University of Economics in Bratislava, Faculty of Commerce, Department of Marketing, Bratislava, Slovakia, marian.cvirik@euba.sk
In this article, we focus on ethnocentrism applying to the theory of consumer behaviour while a relatively new concept of consumer ethnocentrism was created, which is under-studied in Slovakia. A patriotism indicates a second research issue. However, this concept is used in purchase and marketing conditions rarely. Based on these facts, we decided to contribute to a set of knowledge with new findings and broaden a knowledge base. This work’s main aim is to research consumer ethnocentrism and patriotism impact on evaluation and preference of domestic products. The primary quantitative survey supports this study. The fundamental part of our survey is 628 respondents. We created partial goals which produce a foundation for the phrasing of survey questions and hypotheses. These were tested by a one-way ANOVA test. We used a model of linear regressive analysis for pinpointing direction and frequency effect. Results suggest a strong link between consumer ethnocentrism and patriotism. Based on these results, consumer ethnocentrism and patriotism can be marked as factors that positively influence a preference and evaluation of domestic products. But both concepts show themselves in different frequency in different product categories. Based on the results, we can state that it is necessary to explore both concepts when speaking of product categories. Results can be used in different fields (sociology, psychology and marketing) while representing a benefit for a theory and practice.
Implications for Central European audience: A knowledge used in different marketing campaigns supporting a domestic purchase can be established from the trade and marketing perspective. Noteworthy is also a discovery that the influence of concepts is not visible equally in each product categories. Results can be used by the Slovak republic government and domestic producers who are interested in an increase of competitiveness of domestic products. But also, it is for foreign producers who have an interest in expansion on the Slovak market.
Keywords: consumer ethnocentrism; patriotism; domestic products; Slovakia
JEL classification: M16, M31, Z10
Received: March 6, 2020; Revised: April 23, 2020; Accepted: May 3, 2020; Prepublished online: December 28, 2020; Published: July 2, 2021 Show citation
References
- Adorno, T. W., Frenkel-Brunswik, E., Levinson, D., & Sanford, N. (1950). The authoritarian personality. New York: Harper & Row Publishers.
- Alam, S. S., Ahmad, A., Ahmad M.S., & Nik Hashim, N.M.H. (2011). An empirical study of an extended theory of planned behaviour model for pirated software purchase. World Journal of Management, 3(1), 124-133.
- Albarq, A., & Nik Mat, N. K. (2007). Antecedents of consumer ethnocentrism [Conference proceedings]. Australian and New Zealand Marketing Academy (ANZMAC) Conference (3-5 December), University of Otago, Dunedin, New Zealand.
- Badzińska, E. (2011). Konkurowanie przedsiębiorstw w segmencie młodych konsumentów. Warszawa: Polskie Wydawnictwo Ekonomiczne.
- Balabanis, G., & Siamagka, N.-T. (2017). Inconsistencies in the behavioural effects of consumer ethnocentrism: The role of brand, product category and country of origin. International Marketing Review, 34(2), 166-182. https://doi.org/10.1108/IMR-03-2015-0057
Go to original source...
- Balabanis, G., Diamantopoulos, A., Mueller, R. D., & Melewar, T.C. (2001). The impact of nationalism, patriotism and internationalism on consumer ethnocentric tendencies. Journal of International Business Studies, 32(1), 157-175. https://doi.org/10.1057/palgrave.jibs.8490943
Go to original source...
- Brengman, M. (2002). The impact of colour in the store environment: An environmental psychology approach [Dissertation thesis]. University of Ghent.
- Bruning, E. (1997). Country of origin, national loyalty and product choice: Case of international air travel. International Marketing Review, 14(1), 59-74. https://doi.org/10.1108/02651339710159215
Go to original source...
- Caruana, A., & Magri, E. (1996). The effects of dogmatism and social class variables on consumer ethnocentrism in Malta. Marketing Intelligence & Planning, 14(4), 39-44. https://doi.org/10.1108/02634509610121569
Go to original source...
- Čvirik, M. (2018a). Spotrebiteľský etnocentrizmus v generačnom kontexte. Studia commercialia Bratislavensia, Scientific Journal of Faculty of Commerce, 11(1), 5-14.
- Čvirik, M. (2018b). Spotrebiteľský etnocentrizmus na Slovensku. Vedecké state Obchodnej fakulty, 1(1), 5-13.
- Čvirik, M. (2018c). Spotrebiteľský etnocentrizmus - skúmanie diferencií na základe deskriptívnych charakteristík spotrebiteľa. In M. Helísek (Ed.). Ekonomický výzkum - prezentace výsledků doktorandů (pp. 29-39). Praha: Nakladatelství Vysoké školy finanční a správní.
- Čvirik, M. (2019). Rola krajiny pôvodu vo vybraných problémoch marketingu. Ekonomika cestovného ruchu a podnikanie, 11(2), 16-24.
- Ding, Q. S. (2017). Chinese products for Chinese people? Consumer ethnocentrism in China. International Journal of Retail & Distribution Management, 45(5), 550-564. https://doi.org/10.1108/IJRDM-11-2016-0212
Go to original source...
- Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Fort Worth, TX: Harcourt Brace Jovanovich.
- Grundey, D., & Bakowska, S. (2008). Consumer economics: Brand awareness among Polish consumers. Transformations in Business & Economics, 7(2), 186-199.
- Han, C. M. (1988). The role of consumer patriotism in the choice of domestic versus foreign products. Journal of Advertising Research, 28(1), 25-32.
- Ismail, Z., Masood, S., & Tawab, Z. M. (2012). Factors affecting consumer preference of international brands over local brands. 2nd International Conference on Social Science and Humanity, 31(12), 54-59.
- Khalid, N. R., Che Wel, C. A., Alam, S. S., & Mokhtaruddin, S. A. (2018). The influence of self-congruity on purchase intention for cosmetic merchandises. International Journal of Academic Research in Business and Social Sciences, 8(4), 933-945. https://doi.org/10.6007/ijarbss/v8-i4/4122
Go to original source...
- Klein, J. G., & Ettensoe, R. (1999). Consumer animosity and consumer ethnocentrism: An analysis of unique antecedents. Journal of International Consumer Marketing, 11(4), 5-24. https://doi.org/10.1300/J046v11n04_02
Go to original source...
- Kotabe, M., & Helsen, K. (2010). Global marketing management (5th ed.). Hoboken, NJ: John Wiley & Sons.
- Lesáková, D. (2016). Ethnocentric behaviour in the Slovak population: Do Slovaks purchase Slovak dairy products? Ekonomický časopis, 64(8), 795-807.
- Lieskovská, V., Megyesiová, S., & Bilohuščinová, D. (2013). Akceptácia podpory predaja domácich produktov spotrebiteľmi v maloobchode SR. Marketing Science & Inspirations, 8(2), 2-11.
- Liu, F., Murphy, J., Li, J., & Liu, X. (2006). English and Chinese? The role of consumer ethnocentrism and country of origin in Chinese attitudes towards store signs. Australasian Marketing Journal, 14(2), 5-16. https://doi.org/10.1016/S1441-3582(06)70057-X
Go to original source...
- Lutz, S., Talavera, O., & Park, S. M. (2014). Effect of foreign presence in a transition economy, regional and industry wide investment and firm - Level exports in Ukrainian manufacturing. Emerging Markets Finance and Trade, 44(5), 82-98. https://doi.org/10.2753/REE1540-496X440506
Go to original source...
- Puncheva-Michelotti, P., McColl, R., Vocino, A., & Michelotti, M. (2014). Corporate patriotism as a source of corporate reputation: A comparative multi-stakeholder approach. Journal of Strategic Marketing, 22(6), 471-493. https://doi.org/10.1080/0965254X.2014.885989
Go to original source...
- Rezvani, S., Dehkordi, G. J., Rahman, M. S., Fouladivanda, F., Habibi, M., & Eghtebasi, S. (2012). A conceptual study on the country of origin effect on consumer purchase intention. Asian Social Science, 8(12), 205-215. https://doi.org/10.5539/ass.v8n12p205
Go to original source...
- Sedláková, J., Schade, G., Vogler, W., & Kretter, A. (2007). Spotrebiteľské správanie sa mladých slovenských konzumentov vplyv etnocentrizmu a pôvodu potravín. Acta Oeconomica et Informatica, 10(2), 45-48.
- Sharma, S., Shimp, T. A., & Shin, J. (1995). Consumer ethnocentrism: A test of antecedents and moderators. Academy of Marketing Science Journal, 23(1), 26-37. https://doi.org/10.2307/3151638
Go to original source...
- Shimp, A. T., & Sharma, S. (1987). Consumer ethnocentrism: Construction and validation of the CETSCALE. Journal of Marketing Research, 24(3), 280-289. https://doi.org/10.1177/002224378702400304.
Go to original source...
- Schiffman, L. G., & Kanuk, L. L. (2010). Consumer behavior (11th ed). New Jersey, NJ: Pearson Education.
- Schooler, R. D. (1971). Bias phenomena attendant to the marketing of foreign goods in the US. Journal of International Business Studies, 2(1), 71-81. https://doi.org/10.1057/palgrave.jibs.8490732.
Go to original source...
- Statistical Office of the Slovak Republic (SOSR). (2020). Obyvateľstvo podľa mie SOSR sta sčítania, pohl., postav. v domác., rodinn. stavu, ekonom.aktivity, miesta narod., štát. prísluš. a veku - HC1 [Data file]. Retrieved from http://datacube.statistics.sk/#!/folder/sk/root.
- Sumner, W. G. (1906). Folkway: A study of the sociological importance of usages, manners, customs, mores, and morals. Boston: Ginn and Company.
Go to original source...
- Sumner, W. G. (2007). Folkway: A study of the sociological importance of usages, manners, customs, mores, and morals. New York, NY: Cosimo Classics.
- Supphellen, M., & Grønhaug, K. (2003). Building foreign brand personalities in Russia: The moderating effect of consumer ethnocentrism. International Journal of Advertising - The Review of Marketing Communications, 22(2), 203-226. https://doi.org/10.1080/02650487.2003.11072849.
Go to original source...
- Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach´s alpha. International Journal of Medical Education, 2(1), 53-55. https://doi.org/10.5116/ijme.4dfb.8dfd.
Go to original source...
- Wang, C. L., & Chen, Z. X. (2004). Consumer ethnocentrism and willingness to buy domestic products in a developing country setting: Testing moderating effects. Journal of Consumer Marketing, 21(6), 391-400. https://doi.org/10.1108/07363760410558663.
Go to original source...
This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY NC ND 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.